Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs a correction, or want to share feedback about how we cover the US online gambling market, this page explains how to reach the American Casino team and what you can expect when you do.
How to Contact Us
Email is the best way to get a message to us. Write to us at [email protected] and a real member of our team will read and respond to your message. We aim to reply within two working days, though during high-volume periods it may take a little longer.
To help us get back to you as quickly as possible, please include a short description of your enquiry in the subject line and as much relevant detail as you can in the body of your message. That way we can route it to the right person straight away without needing to ask follow-up questions first.
What You Can Get in Touch About
There is no single topic we expect from readers who contact us. Here are the most common reasons people reach out:
- Casino review questions — If you want to know more about how we assessed a particular site, what criteria we used, or whether a detail has changed since we last reviewed it, ask us directly.
- Bonus and terms queries — Online casino offers come with wagering requirements, game restrictions, expiry dates and withdrawal caps. If something in our coverage is unclear, we are happy to clarify.
- Corrections and accuracy — We take accuracy seriously. If you have spotted something that looks out of date or wrong — a changed payout rate, a revised licence status, or a withdrawn offer — please flag it. We will investigate and update our content where needed.
- Content suggestions — If there is a topic you would like us to cover — a specific casino, a payment method, a state-by-state regulation question — let us know. Reader input genuinely shapes what we write next.
- Partnership and editorial enquiries — If you represent a brand and would like to discuss how we might work together, please introduce yourself and outline what you have in mind. We review all such enquiries, though our editorial standards and ranking methodology remain independent of commercial relationships.
- Responsible gambling concerns — If you or someone you know is experiencing difficulties related to gambling, please mention this in your message and we will point you towards the right support resources. You can also reach the National Problem Gambling Helpline directly at 1-800-522-4700, or visit the National Council on Problem Gambling at ncpgambling.org.
What Happens After You Write to Us
Every message we receive is read by a person, not processed by an automated filter. We do not send template replies that ignore the substance of what you wrote. You will receive a response from someone who has actually read your message and considered it.
Our target is two working days. During periods when reader enquiries are particularly high — for example, around major regulatory changes in US states that affect online gambling access — it may run slightly longer. We will always follow up.
A Note on Editorial Independence
American Casino earns commission when readers follow links to casino sites from our pages. That commercial arrangement does not influence how we rank or assess operators. Our reviews are researched independently, and ranking positions reflect our editorial assessment rather than advertising spend. If you have concerns about how a specific review was produced, we welcome the question.
For background on how US online casinos are regulated, who may legally participate, and what licensing means for player protection, the content across our site covers those topics in detail. Legal online casino gambling in the US is state-regulated, and players must be at least 21 years old and physically located within a state where online casino gaming is permitted.
Responsible Gambling — Where to Find Help
We include this on every page where it genuinely matters, and a contact page is one of them. If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, please step back and seek support. You do not need to be in crisis to call for help.
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
Most licensed US online casino operators also offer self-exclusion tools, deposit limits, session time reminders and cooling-off periods within their account settings. If you need guidance on using those tools at a specific site, include it in your message to us and we will help where we can.
We Look Forward to Hearing From You
Reader feedback is one of the most useful inputs we have for keeping our content accurate and genuinely helpful. Whether your message is a brief correction or a longer conversation, we appreciate you taking the time. Reach us at [email protected] and we will be in touch.